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Experience the natural radiance and gentle care with our Homemade Papaya Soap from Pure Roo Organics. Crafted purely by hand, this soap enhances skin whitening and glowing effects while nurturing your skin with organic ingredients. Embrace the art of gentle care, ensuring your beauty routine aligns with nature. Let each use reveal a brighter, more luminous you, as our soap works harmoniously with your skin. Purely Handcrafted. Naturally You.
Homemade Papaya Soap // skin whitening and glowing soap
Refunds and Returns
Due to the nature of our products, which are personal care items, we do not accept returns for reasons of personal preference, fragrance liking, or change of mind.
However, we are committed to ensuring you receive your order in perfect condition. If your package arrives with any of the following issues, we’re here to help:
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You receive a wrong product
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Your item is damaged during transit
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You receive a defective product (e.g., leaking, expired, broken)
If you experience any of the above, please write to us at support@elementsoap.in within 48 hours of delivery. Kindly include your order number, a brief description of the issue, and clear photos of the product and packaging.
Once we verify the issue, we will either:
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Replace the item (subject to availability), or
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Offer a full or partial refund to your original method of payment
We may request the damaged or incorrect item be returned to us, depending on the situation.
Refund Timelines
Approved refunds will be processed within 7 to 10 business days, depending on your bank or payment provider. You will receive confirmation via email once the refund has been initiated.
Please note that we cannot guarantee specific timelines for third-party gateways, but we will do our part promptly.
Non-Refundable Situations
We will not be able to offer refunds or replacements under the following conditions:
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If more than 48 hours have passed since delivery
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If the product has been used or tampered with
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If no photos or order proof are provided
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If the item is damaged due to improper storage after delivery
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If the package was not received due to incorrect address or failed delivery attempts
Exchange Policy
At this time, we do not offer product exchanges. We encourage customers to review product details, ingredient lists, and descriptions carefully before placing an order.
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